Seminars

Dynamic Change Management & Organizational Transformation

Dynamic Change Management & Organizational Transformation
Overview of the "Change" Environment
Past Efforts in Managing Change
Fundamentals of Change Management
Impact of Organizational Culture on Change Management
Framework for Effective Change Management
Critical Change Management Programs
Change Management Strategies
Essentials of Proactive Change Management
Key Change Management Issues
Specific examples from different fields and industries
Other Change Management Seminar Topics
Effective Change Management for High Performing Organizations
Dynamic Change Management for the IT Organization in the 21st Century
Unleashing Our Creative Genius: Using Our Creativity, Innovation and Learning To Achieve Successful Process Transformation
Planning, Process & People: Dynamic Forces for Successful Enterprise Transformation
Positive Leadership, Flexible Enterprise Architecture, Dynamic Processes, and an Agile Corporate Culture: Key Determinants for Success in the 21st Century

Strategic Planning, Developing the Business Plan, Entrepreneurship

Strategic Planning
The Organizational Planning Environment
Past Strategic Planning Efforts
Major 21st Century Challenges
Enterprise Architecture Framework
Developing the Strategic Plan
Major Strategic Planning Steps
Strategic Planning Framework
Strategic Planning Methodologies
Major Organizational, Managerial & Technological Issues
Critical Success factors
Strategic Planning Benefits
Developing the Business Plan
Basic Business Concept & Research Questions
Evaluating Your Business Concept
Company Description Plan
Industry Analysis
Target Market
Competition
Strategic Position & Risk Assessment
Strategic Plan
Marketing Plan & Sales Strategy
Operations Plan
Technology Plan
Management & Organization Plan
Community Involvement & Social Responsibilities
Development, Milestones & Exit Plan
Financial Plan
Executive Summary
Final Business Plan
Cover Letter & Presentation
Entrepreneurship
Why Do You Want To Be an Entrepreneur?
Developing Your Entrepreneurial Ideas
Developing the Entrepreneurial Business Plan
Obtaining the Necessary Funding
Developing Appropriate Entrepreneurial Business Strategies
Implementing Your Entrepreneurial Business Concept
Managing & Leading Your Entrepreneurial Business
Growing Your Entrepreneurial Business
Exit Strategies
Keeping Your Business Small
Family Businesses

Supply Chain & Customer Service

Global Value Chain: Supply (SCM/SRM) & Demand (DCM/CRM) Chain Management
Overview of the Business and Information Technology Environments
Foundation for the Global Value Chain
Defining a Global Value Chain
Integration of the Global Value Chain
Methodology for the Global Value Chain
Organizing for the Global Value Chain
Planning & Evaluating the Global Value Chain
Designing & Developing the Global Value Chain
Implementing the Global Value Chain
Managing the Global Value Chain
People and Cultural Impact – Key Value Chain Enablers
Implementing Major Changes To Support the Global Value Chain
Evaluating Different Approaches for a Global Value Chain
Best Practices in Key Industries
Key Global Value Chain Issues
Specific examples from different fields and industries will be used
Supply Chain Risk Management
Getting Real About Supply Networks - Mapping your Supply Networks
Supplier Networks in Turbulent Times - Understanding Threats and Opportunities
Identifying Key Competencies and Weaknesses Across your Supply Chain
Necessity for Risk Management and Planning: The Risk Management Process
Evaluating Risk and Value in your Supply Chain
Developing Risk Mitigation Strategies
Assessing your Supply Network Resilience and Vulnerability
Closing the Gap Between Vulnerabilities and Capabilities
Assessment Techniques To Minimize Risk
Applying Methods and Tools - Mitigating and Managing Risk
Measuring supply chain performance for continuous improvement
Identifying People and Cultural Issues
Identifying Critical Success Factors
Managing Attitudes and Perceptions Towards Risk
Attracting and Keeping Management’s Attention
Customer Relationship Management
Overview of the Customer Relationship Management Environment
Business Process Management & Knowledge Management Imperatives for Customer Relationship Management
An Integrated Process and Knowledge Management Framework To Support Customer Relationship Management
The Road Map for Knowledge-Led Business Processes To Deliver CRM Solutions
Implementing Business Process Management and Knowledge Management To Support Customer Relationship Management
Process and Knowledge-Enabling Technologies To Support Customer Relationship Management
Keys to Success for Customer Relationship Management
Best Practices in Customer Relationship Management
Key Customer Relationship Management Issues
Specific examples from different fields and industries will be used

Enterprise Architecture & Logistics Management

Enterprise Architecture
Overview of the Business and Information Technology Environments
Foundation for an Enterprise Architecture
Information Resources Management Framework -- A General Overview
Understanding and Applying the Zachman Framework
Planning the Enterprise Architecture
Developing the Enterprise Architecture – Major Component
Installing and Implementing the Enterprise Architecture
Using and Maintaining the Enterprise Architecture
Managing the Enterprise Architecture
Key Enterprise Architecture Issues
Specific examples from different fields and industries will be used
Logistics Management
Overview of the Business and Information Technology Environments
Overview of the Logistics Environment
Key to Success: Global Value Chain Management
Critical Logistics Management Concepts & Activities
Customer Service Management
Logistics Channel Management
Operations Management
Inventory Management
Warehouse Management
Distribution Management
Transportation Management
E-Business & E-Commence Applied to Logistics Management
Logistics Quality & Performance Management
Logistics Cost Management & Performance Metrics
Key to Success: Enterprise Architecture
Implementing Dynamic Change Management for Effective Logistics Management
Future Critical Logistics Management Issues
Specific examples from different fields and industries will be used

Business Process Management, Reengineering & Enabling Technologies

Business Process Management & Enabling Technologies
Overview of the Business and Information Technology Environments
Key Concepts and Principles Underlying Business Process Management
Macro versus Micro Business Processes
Best Practices for Business Process Management
The Enabling Process and the Use of Business Process Change Enablers
A Structured Methodology for Business Process Management
Business Process Architecture, Modeling and Analysis Concepts
Automating Business Processes
Business Process Integration & Outsourcing
Implementing Major Process Change with Positive Change Management
Key Business Process Management Issues
Specific examples from different fields and industries will be used
Business Process Reengineering & Enabling Technologies
Overview of the Business and Information Technology Environments
Overview of Business Process Reengineering
Key Concepts Underlying Business Process Reengineering
Key Principles for Business Process Reengineering
Best Reengineering Practices
The Enabling Process and the Use of Process Change Enablers
A Structured Methodology for Business Process Reengineering
Enabling the Activities and Tasks in Business Process Reengineering
Implementing Major Change with Positive Change Management
Key Business Process Reengineering Issues
Specific examples from different fields and industries will be used
Business Process Management & Reengineering in the Information Technology Environment
Overview of the Information Technology Environment
Overview of Business Process Management & Reengineering
The Enabling Process and the Use of Process Change Enablers
A Structured Methodology for Business Process Management & Reengineering
Enabling the Activities and Tasks in Business Process Management & Reengineering
Enabling the Reengineered Business Process
Redesigning & Reengineering Information Technology Processes
Successfully Using Enabling Information Resources in Reengineering
Key Information Technology Management Issues
Specific examples from different fields and industries will be used
Business Process Modeling & Analysis
Overview of Business Process Management Concepts and Principles
Process Modeling and Analysis Concepts
Developing the Process Architecture
Scoping the Process Model
Modeling the Business Process
Measuring Business Processes
Current "AS-IS" Process Model
Future "TO-BE" Process Model
Evaluation of Software Tools for Business Process Modeling & Analysis
Key Business Process Modeling and Analysis Issues
Specific examples from different fields and industries will be used
Workflow: Techniques, Tools and Technologies
Overview of Business Process and Information Technology Environments
Environment for Dynamic Workflow
Defining Workflow
Developing a Workflow Strategy
Designing and Developing Effective Workflow Solutions
Framework for Workflow Technology Selection
Workflow Implementation Requirements
Successful Uses of Workflow Techniques, Tools and Technologies
Key Workflow Issues
Specific examples from different fields and industries will be used

Knowledge Management & Enabling Technologies

Knowledge Management & Enabling Technologies
Overview of the Knowledge Management Environment
Past Efforts in Managing Knowledge
Knowledge Management Imperatives
The Data, Information & Knowledge Paradigm
An Integrated Knowledge Management Framework
The Road Map for Knowledge Management
Implementing Knowledge Management
Knowledge-Enabling Technologies
Knowledge Sharing & Learning Environment
Best Practices in Knowledge Management
Critical Success Factors for Knowledge Management
Key Knowledge Management Issues
Specific examples from different fields and industries will be used
Other Knowledge Management Seminar Topics
Achieving the Total Learning Environment through Effective Knowledge Management
Data, Information, Knowledge: A Successful Paradigm for High Performing Organizations in the 21st Century
Building the Synergy between Knowledge Management and Business Process Management
The Knowledge-Based Organization: A Human and Cultural Agenda

Strategic Role of Information Technology, E-Business & E-Commerce

Strategic Role of Information Technology
Forces Impacting on the Effective Management of Information Technology
The Emerging Value Logic of IT
Global IT Infrastructures
Process Infrastructures
Knowledge Infrastructures
Physical IT Infrastructures
Adapting IT Infrastructures for E-Business
Digital Convergence
Capabilities for Effective IT Management
Auditing the Capabilities for IT Management
Critical Management of Information Technology Issues
Specific examples from different fields and industries will be used
E-Business & E-Commerce
The New Economy and E-Business: The Next Evolution
Major E-Business Transformation
The Global Value Chain for the E-Business Environment
Analytical Framework for E-Business: Enterprise Architecture
Fully Integrated Enterprise for E-Business
Business Process Focus
Information Technology Focus
E-Business Infrastructure
A Structured Approach for the E-Business Environment
Effective Performance Metrics for the E-Business Environment
Critical Success Factors for the New E-Business Environment
Future Key E-Business Issues
Specific examples from different fields and industries will be used
Information Technology for the Non-IT Manager
Overview of the Business and Information Technology Environments
Business & IT Strategic Alignment
Dynamic Global Value Chain -- The Environment, Global Economy & Marketplace
Dynamic Enterprise Architecture – Decision Making Framework
Effective Business Decision Making
Emerging Value Logic of IT
Best Practices in IT Governance
Creating State of the Art IT Infrastructure
Security, Privacy & Ethics
IT Trends for the Future – Impact on Businesses
Key IT and Business Issues
Specific examples from different fields and industries will be used
Other Information Technology Seminar Topics
Enterprise Resource Planning (ERP) Systems: From the Grand Design Approaches in the 1980s to Effective Enterprise-Wide Planning and Implementing of Information Systems in the 1990s - Best Practices in Key Industries
Using the Capability Maturity Model To Effectively Design and Manage IS Organizations and Software Development Processes
Effectively Employing Information Technology
Effective Chief Information Officers: What Should They Focus on To Succeed
Implementing a Successful Information Resources Management Environment: Critical Success Factors
Auditing and Evaluating Information Systems

Information Systems

Information Systems Project Management – Overview
Introduction and Overview of Project Management
IS Project Management Principles
Basic phases or steps in IS Project Management
Use of Tools & Techniques in IS Project Management
Role of People, Teams and Organizations in IS Project Management
Information Systems Project Management
Overview of Information Systems Project Management
Planning for IS Projects
Risk Assessment for IS Projects
Project Estimating for IS Projects
Project Scheduling for IS Projects
Project Implementation for IS Projects
Key IS Project Management Issues
Specific examples from different fields and industries will be used

Critical Leadership & Management Issues for the 21st Century

Critical Leadership & Management Issues for the 21st Century
Gaining & Sustaining Strategic Competitive Advantage
Dynamic Organizational Change Is a Constant: Major Organizational Change Agents Needed
The Critical Role and Integration of Data, Information & Knowledge
Expanding Global Marketplace
Seamless Integration Across the Entire Global Value Chain
Maximum Flexibility and Adaptability for Business & Technology
Dynamic Entrepreneurship and Small Business Growth Is the Engine of Growth
Digital Convergence
Technology Projections: How Far into the Future Can We Go?
Integration, Interoperability & Interconnectivity: Open Systems Standards
Information Systems Security
Privacy and Identity Theft
Ethical Leadership and Management
Ethical Use of Data and Information
Effective Strategic Human Resource Management
Effective Strategic Information Systems Management